AVG Flagging reCAPTCHA with False Positive
I received a number of emails this evening raising concern about a potential virus infection on our site. Naturally, this is reason for great concern! Upon further research (and with loads of great information from the awesome users who reported it) I learned that the AVG Active Surf-Shield tool has been erroneously reporting an "active threat" found in Google's reCAPTCHA (specifically, the recaptcha_ajax.js file), claiming it as a HTML/Framer Virus.
A little more Google tango produced
on AVG's forums, in which many users are reporting the AVG Surf-Shield as claiming this threat on multiple major websites (such as Yahoo! Mail or Amazon.com), citing seemingly random sources of this alleged "infection."
While there has been no official statement from AVG at this time, I do believe we can safely say that what we have on our hands here is a
- in this case, the AVG virus scan client is erroneously reporting harmless files as potential threats.
This has been confirmed
report - see quote directly from AVG below!
We will, of course, continue to monitor this issue and as I am not personally experiencing these notifications, I'm not sure whether or not AVG has quietly cleared things up on their end or not. While I definitely don't want to advise disabling any sort of virus scanning software, if you are experiencing constant notifications like those reported by the users on AVG's forum, it may be safe to give AVG Active Surf-Shield a rest for the next 24 hours or so while things get cleared up on their end.
Update! AVG has posted the following comment on their
If you are seeing HTML/Framer being detected, we are looking into a solution for this now and it should be resolved soon.
Update 2! AVG has posted the following comment on their
Hi everyone, firstly apologies for the the HTML/Framer issue that you have been experiencing. The Virus Lab team pushed out an update to hopefully resolve the issue at 4am (European Time). If you are still experiencing an issue, please update manually by clicking on the AVG icon in the system tray. Thanks Jas
I want to remind everyone that, of course, we take these sort of reports
seriously and we are 100% committed to providing a safe and clean browsing experience for all Wowhead users. As a recent victim of having my debit card number stolen, I'm pretty paranoid right now and do implore you guys to be extremely cautious with all of the precious details of your life - not just your World of Warcraft account! But don't worry, your purples (and monies) are safe with us - you can check out our
Google SafeBrowsing page
, and also view some of our previous informative Wowhead blog articles on internet security:
Security and Malware: Serious Business
Increase in Hacked Accounts: Cause for Concern?
Hacked Passwords - Are You Safe?
are awesome (oh, and in before "my friend has an authenticator and still got hacked!") - play it safe, guys. :)
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